• Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

  • Live and just be yourself.

    Wachterhof - Hochzillertal

Quick Inquiry

Booking Information Wachterhof / Kaltenbach

  • The Chalets and Apartments are only reserved for the number of people stipulated in the reservation confirmation. Subletting is expressy prohibited. The Accomodations, as well as all other facilities and convenieces, are exclusively for the use of our registered guests.
  • All accomodations are reserved as requested by our guests. However, we do reserve the right, if urgently needed, to assign an alternate accomodation of an equivalent type.
Enjoyment and a high-quality vacation experience are the focus of everything we do for our guests. We constantly strive to provide our valued guests with an unforgettable setting for their holidays. Should you have any additional questions or concerns, we are always more than happy to assist. Please let us know if you have any personal wishes - we will be glad to take care of them for you.

Village tax

All our prices are excuding the village tax, which is € 1,50 per person (15 or older) and night.

Pets

Pets are allowed in the “Waldhütte“ and “Wildhütte”.

Payment conditions

  • Deposit: 30% of total, due with your booking
  • Final payment/second deposit: up to 2 weeks prior to your arrival

Your reservation will be fixed upon receipt of deposition.

CHECK IN - CHECK OUT:

  • Check-In between 4:00 and 6:00  P.M. - If you expect to arrive later, please let us know in advance.
  • Check-Out is by 09:00 A.M. on departure day.
  • Early Check-In or Late Check-Out only available if you contact us in advance!

Wellness And SPA

The private spa area of the chalets and apartments (saunas, hot tubs) is to be used only by the guests of these chalets or apartments. The spa area may be used from 9am to 9 pm. 

Cancellations & Conditions

You can withdraw at any time of your booking made by written notice and upon payment of the cancellation fee prior to arrival. Since it is impossible for the huts usually to find an alternative date at short notice, please understand for our increased cancellation policy. 

Covid-19: 0% worry, 100% safety

The protection of all our health has the highest priority for us.
In the winter season 2020/2021 we would like to give you the best possible flexibility and security.

Cancellation due to border closure and entry ban
Should there be a hotel or border closure on the day of arrival, we will refund your already paid amount and your stay will be cancelled 100% free of charge!

Cancellation due to travel warning
If there is still a travel warning from your country for Tyrol on the day of arrival and you therefore do not wish to travel, your booking will be cancelled and you will receive a value voucher for the amount already paid, which does not expire and can be redeemed at any time on your alternative desired date.

Should the measures be lifted and unrestricted travel be possible, you will find our regular cancellation conditions here:

Cancelation charges are calculated as follows:

  • From booking confirmation until 91 days prior to scheduled arrival. The deposit will be retained as a cancelation charge.
  • 90 to 51 days prior to arrival date 50% of the total amount as a cancelation charge
  • 50 days or later prior to arrival date, or in the event of premature departure 100 % of the total amount as a cancelation charge
  • The right of revocation according to § 18 para. 1 item 10 FAGG does not apply.
  • All other aspects of the reservation are handled in accordance with Austrian Hotel Contracting Conditions (ÖHVT). Hotelvertragsbedingungen
  • Jurisdiction in the case of dispute: Zell am Ziller
  • Receipt of your deposit indicates your acceptance of our booking conditions as stipulated.

Travel insurance

Because something can always happen: 
In addition to cancellation protection, Hotel Cancellation Plus from Europäische Reiseversicherung AG offers assistance and support with regard to your hotel stay – such as in event of trip interruption, involuntary holiday extension or distress in the mountains.

NEW: Despite pandemic status, Europäische Reiseversicherung has been providing insurance cover for Covid-19 disease since 29.5.2020!
Details about this concession can be found here

For detailed information and to calculate and complete click: travel insurance

 

Chalets & Apartments Wachterhof

Familie Schwemberger
Äußere Embergstraße 30
A-6272 Kaltenbach

Tel.: +43 660 5493700
info@wachterhof.at

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